Welcome to JO JO WOK. These Terms and Conditions ("Terms") govern your use of our website, services, and communications provided by JO JO WOK ("we," "us," or "our"). By accessing our website, submitting information through our forms, scheduling an appointment, enrolling in our messaging programs, purchasing products or services, or otherwise using our services, you agree to these Terms.
CA, 1282 Ellis St, Kelowna British Columbia V1Y 1Z4
Phone: (250) 826-8066
Website: https://jojowok.secondvisit.ca
1. Age Requirement and Eligibility
You must be at least 18 years old, or the age of legal majority in your jurisdiction if higher, to independently use our services, submit information through our website, make purchases, enter into agreements, or enroll in marketing communications.
By using our website or services, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.
Individuals under the age of 18 should not provide personal information, enroll in our SMS or email marketing programs, make purchases, or use services requiring consent without the involvement and authorization of a parent or legal guardian.
We do not knowingly solicit marketing consent from children under the age of 18.
2. Use of Our Services
You agree to use our website and services only for lawful purposes.
You may not use our services in a manner that could damage, disable, overburden, interfere with, or impair our website, systems, services, security, or another person's ability to use our services.
We reserve the right to modify, suspend, restrict, or discontinue any portion of our services when reasonably necessary.
3. Information You Provide
When submitting information through our website, forms, surveys, appointment calendars, checkout pages, or other services, you agree to provide accurate and current information.
Our collection, use, storage, and protection of personal information is governed by our Privacy Policy.
4. SMS & MMS Messaging Program
Program Description
By providing your mobile phone number and affirmatively opting in to receive text messages from JO JO WOK, you agree to receive SMS and/or MMS communications consistent with the type of consent you provided.
You must be 18 years of age or older, or have appropriate authorization from a parent or legal guardian where permitted, to enroll in our SMS marketing program.
Depending on the messaging program you choose to participate in, communications may include:
- Appointment confirmations and reminders
- Customer service communications
- Account or service updates
- Transactional notifications
- Loyalty and rewards updates
- Special offers
- Promotions and discounts
- Event information
- Product or service information
- Other communications related to JO JO WOK
Consent to receive marketing text messages is voluntary and is not a condition of purchasing any goods or services.
5. Message Frequency and Charges
Message frequency varies based on your interactions with JO JO WOK, the services you use, and the messaging programs for which you have provided consent.
Message and data rates may apply.
Your wireless carrier's standard messaging and data rates may apply to messages sent or received. Contact your wireless provider if you have questions regarding your mobile plan.
6. SMS Opt-Out
You may cancel SMS communications at any time.
Reply STOP to any SMS message from JO JO WOK to unsubscribe.
After you send STOP, you may receive a confirmation message notifying you that you have been unsubscribed. After your opt-out request has been processed, you will no longer receive messages from that SMS program unless you subsequently opt in again.
You may re-enroll in SMS messaging by completing an authorized opt-in process again.
7. SMS Help and Support
For assistance with our messaging program, reply HELP to any message.
You may also contact us directly:
Phone:
(250) 826-8066
Email:
8. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Message delivery is subject to effective transmission by your wireless carrier and is outside the complete control of JO JO WOK.
SMS and MMS availability may vary depending on your wireless carrier, device, service plan, and geographic location.
9. SMS Consent
Providing your telephone number to JO JO WOK does not, by itself, constitute consent to receive marketing text messages.
Where consent is required, SMS consent will be collected through a separate affirmative opt-in process.
Where applicable, consent to receive marketing communications and consent to receive non-marketing or transactional communications may be collected separately.
You may withdraw SMS consent at any time by replying STOP.
10. Privacy of SMS Information
Information collected through our SMS messaging program will be handled according to our Privacy Policy.
We do not sell or rent your mobile phone number or SMS consent information to third parties for their own marketing purposes.
Your SMS consent is not transferred to third parties or affiliates for their own marketing or promotional purposes.
For additional information about how we collect, use, store, and protect personal information, please review our Privacy Policy .
11. Email Communications
If you provide your email address and consent to receive communications from JO JO WOK, we may send communications related to your account, appointments, purchases, services, promotions, or other matters consistent with the consent you provided.
You may unsubscribe from marketing emails using the unsubscribe link included in those emails.
Transactional or service-related communications may continue where reasonably necessary to provide a service you requested.
12. Intellectual Property
Unless otherwise stated, content available through the JO JO WOK website, including text, graphics, logos, images, designs, videos, software, and other materials, is owned by or licensed to JO JO WOK and may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, republish, sell, or commercially exploit our content without authorization except where permitted by applicable law.
13. Third-Party Services and Links
Our website and services may contain links to or integrations with third-party websites, software providers, payment processors, communications providers, or other services.
We are not responsible for the availability, security, content, policies, or practices of third-party services.
Your interactions with third-party providers may be governed by their respective terms and privacy policies.
14. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and services are provided on an "as is" and "as available" basis.
We do not guarantee that our website or services will always be available, uninterrupted, secure, error-free, or free from harmful components.
15. Limitation of Liability
To the maximum extent permitted by applicable law, JO JO WOK will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our website or services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
16. Changes to These Terms
We may update these Terms periodically to reflect changes to our services, business practices, technology, or legal requirements.
The current version will be made available through our website. Your continued use of our website or services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
17. Privacy Policy
Please review our Privacy Policy for additional information about how JO JO WOK collects, uses, stores, protects, and discloses personal information.
18. Contact Us
If you have questions about these Terms, our services, or our messaging practices, contact:
JO JO WOK
CA, 1282 Ellis St, Kelowna British Columbia V1Y 1Z4
Phone:
(250) 826-8066
Email:
Website:
https://jojowok.secondvisit.ca
SMS Support: Reply HELP for assistance.
SMS Opt-Out: Reply STOP to unsubscribe.